Soft Baked Cookie Sample Pack

Average shipping costs: $6.99 flat shipping on US orders.

Shipping Policy: We ship Monday-Friday during normal business hours. We do our best to ship orders within 2 business days of receiving them, and then transit time can take anywhere between 2-8 business days. We ship all of our orders from Austin, TX. During high volume times and sales we can sometimes experience slight delays that can add an extra 4-5 days to the time it takes us to pack your order.

Return Policy: If you are not satisfied with your purchase for any reason, we will replace the item or provide a refund of its purchase price per the following guidelines:

Defective Product: As part of our quality assurance, our bars undergo testing and evaluation before leaving our manufacturer. However, in the event that you receive a damaged or defective product, please immediately contact us and send us a photo of the defect and best by date so that we can review the situation and prevent it from happening again. We will replace your order with a new order. Shipping and handling charges are not refundable unless they are the result of an error by Skout Organic. If you request to return your product and originally received FREE shipping or paid for shipping, you will be charged Skout Organic's cost of shipping by the 3rd party carrier.

Unsatisfied With the Product: Sometimes our tastebuds don't align. At Skout Organic, our first commitment is making sure we have a great product and ensuring that our customers are truly satisfied with our snacks. Due to FDA guidelines and food safety, we are unable to accept product returns. If this is your first order and you are not completely satisfied with your current online purchase, we can refund you the amount of one of your purchase minus shipping and handling.  The amount returned will not exceed $20. This policy applies only to your first order.  If you need to contact us for a return, please reach out to us within 30 days of your product order and have your order number ready. It's our goal for you to be a satisfied customer.

Refunds: Unless otherwise requested, refunds will be made via the method of payment. Credit/debit card transactions can take up to 72 hours depending on your bank and purchase payment method.

Please contact us as support@healthyamericangoods.com to start a return.