Shipping Policy

We partner with reliable suppliers — including Zendrop and DropCommerce — to deliver your order as quickly and safely as possible.

Please read below for important information about our shipping timelines and processes.

For questions about shipping or order status, reach out to us at support@healthyamericangoods.com. Our team responds within 24–48 hours.

Order Processing Time

  • All orders are processed within 2–5 business days after payment confirmation.

  • Orders placed on weekends or holidays will begin processing on the next business day.

  • Once processed, you will receive a shipping confirmation email with a tracking number (if available).

Note: Processing times may vary slightly based on supplier warehouse schedules and product availability.

Estimated Shipping Times

  • Estimated shipping time is between 3-7 business days depending on the supplier.

Shipping Costs

  • Shipping rates are calculated at checkout and may vary based on product weight, destination, and supplier.

  • Some products may qualify for free shipping — this will be displayed on the product page.

Tracking Information

  • You will receive a tracking link via email once your order has shipped.

  • Please allow 3–5 business days after shipping for tracking details to update in the system.

  • Tracking visibility may vary depending on the supplier and shipping carrier.

Delays & Exceptions

While we do our best to ensure timely delivery, please note:

  • Delays may occur due to customs processing, holidays, or high-volume seasons.

  • We are not responsible for shipping delays outside our control, such as carrier issues or natural events.

If your order is significantly delayed, please contact us at support@healthyamericangoods.com and we’ll work with the supplier to resolve the issue.

6. Wrong Address Disclaimer

Please double-check your shipping address before submitting your order.
We are not responsible for packages delivered to an incorrect address provided by the customer.

If you realize your address is incorrect, email us within 24 hours at support@healthyamericangoods.com, and we’ll do our best to update it before the order ships.

Lost or Stolen Packages

If your tracking information shows “delivered” but you haven’t received your package:

  • First, check with neighbors or your local post office.

  • If still unresolved, contact us at support@healthyamericangoods.com.
    We will assist in filing a claim or issuing a replacement, depending on the supplier’s policy.