Cough & Cold Essential Oil Roll On

Free Shipping: Free shipping on all US orders over $85.

Return Policy: At Irene Organics, we take great pride in creating high-quality, all-natural products. Due to the personal care nature of our items, we maintain a clear and firm return policy to ensure product safety, fairness, and transparency for all customers.

Return Eligibility & General Guidelines

• Return requests must be submitted within 30 days of delivery
• A $7.99 flat-rate return shipping fee applies to all approved returns
• A 50% restocking fee applies to all eligible returns
• Original shipping charges are non-refundable
• Items marked as final sale are not eligible for return or refund

Unopened & Unused Products: Unopened, unused products in their original sealed packaging may be returned within 30 days of delivery for a refund of the product price only, minus applicable return shipping and restocking fees.

Damaged Products: If your order arrives damaged, please contact us within 48 hours of delivery and include clear photo documentation. Claims submitted after this timeframe may not be eligible for replacement or refund.

Opened or Used Products:
Due to hygiene and safety reasons, opened or used products are not eligible for refunds or returns. In certain cases, store credit may be issued at our discretion. Store credit may be used for future purchases or gifted to another recipient and does not expire.

Discounted Purchase Policy: Discounted purchases are considered final sale once processed.

Non-Refundable Items: The following items are final sale and not eligible for return or refund:

• Items marked as final sale
• Discontinued products
• Partial returns of bundles or gift sets
• Sample sizes
• Free gifts or promotional items

Summer Shipping Notice (May–October): Due to our commitment to all-natural ingredients, some products may soften, melt, or develop a grainy texture when exposed to warm temperatures during transit. This does not impact product safety or effectiveness.

If texture changes occur:

• Place the jar in warm water or microwave briefly (use caution)
• Allow the product to cool completely to restore its intended texture

Texture changes caused by heat are not considered product defects and are not eligible for refunds.

Please contact us as support@healthyamericangoods.com to start a return.