Chicago Screw & Post

Shipping Methods
$5.00 flat rate shipping on all orders. Most orders are delivered within 3-5 days after shipping.

Most orders ship via USPS Ground Advantage, which includes tracking and generally takes 3-5 business days for delivery within the continental United States, depending on location and carrier conditions. Alaska, Hawaii, and U.S. territories may take longer.

Backorders
If an item is made-to-order, the entire order will be held until it is ready to ship to avoid double shipping charges. Lead time is typically 1-3 business days, depending on the product. Customers may request partial shipments for an additional shipping fee. If an item is discontinued, we will issue a refund.

International Orders
We do offer international shipping to many countries. To see if we ship to your country, enter your address at checkout. Shipping costs for international orders are calculated automatically at checkout. Shipping times vary by country, and estimates are provided during checkout. Generally, shipping of international orders take at least 5 business days, if not longer.

Return Policy: If you are not 100% satisfied with your Hunter purchase, you can return your order for a refund or exchange within 30 days of purchase. We offer free domestic returns and exchanges and will provide a digital Prepaid USPS label. Please be advised that Hunter is not responsible for providing a physical return label, and the customer must print the provided label.

Free Returns: We offer free returns for eCommerce orders placed through our website with a cart value of more than $19.99. If your total cart value is $19.99 or less, we will honor this return policy, but you will be responsible for covering the cost of return shipping.

Eligibility: This 30-day risk-free trial only applies to purchases made directly through our website. For purchases made via other distributors or dealers, their return policy will apply.

Return Requirements

1. You must initiate the return or exchange within 30 days of the product being marked as delivered.

2. All items being returned should be in their original, usable condition.

3. If your entire order is being returned, any promotional or free items included in the order must also be returned. Otherwise, the MSRP value of those items will be deducted from your refund.

4. For exchanged orders, your replacement product will be shipped free of charge. If the replacement item is of lesser value, we will refund the difference. If it is of greater value, we will invoice you for the additional cost, and the new item will be shipped once the payment is completed.

5. We cover the cost of return shipping for your first return or exchange. For any subsequent return or exchange, if the issue is not due to an error on our part (e.g., incorrect product ordered by the customer), a flat $10.00 fee will apply. This fee helps cover return shipping and the cost of sending out the replacement product.

6. Long Gun Cases: Due to the size of our long gun cases, a $15.00 restocking fee will be deducted from your refund or exchange. This fee helps cover the additional shipping and handling costs associated with larger items.

Non-Eligible Items

1. Orders placed through dealers or distributors.
2. Personalized or modified products.
3. Orders with a processed warranty claim.

International Returns
For international customers, we do not offer free return labels. A return shipping label must be provided by the customer, and we recommend using a carrier with tracking to ensure successful delivery of the return.

Refund Processing
Once we receive your returned item(s), we will process your refund via the original payment method within 7 business days. Shipping costs from the original order are non-refundable.

For any questions or to initiate a return or exchange, please contact us at support@healthyamericangoods.com